5 Workplace Healthcare Trends for 2023

With 2023 underway, shifts in what employers are prioritizing in their healthcare offerings for their organization, continue to arise. 

Economic trends impacting employee retention and turnover rates, increased pressure on employers to provide flexibility with their offerings, and a renewed focus on mental and behavioral health, has forced employers to stay adaptive and proactive. Overarchingly, employers have and will continue to see that healthcare has an undisputed role at the workplace, specifically through onsite solutions.

In 2023, employees are going to continue to push their employer to provide benefits that are convenient, accessible, and personalized. Here’s how employers are going to have to keep up: 

1. Implementing onsite care solutions.

With employees continuing to return to the workplace post-pandemic and a new norm of a hybrid work environment, onsite solutions are continuing to increase. In fact, more than 58% of large employers, surveyed by the Business Group on Health, now offer onsite medical care for their employees. 

While onsite healthcare can take many forms, the most efficient and rewarding programs have incorporated a clinic or health center. Staffed with a nurse practitioner or registered nurse, employees are able to receive primary care services, coaching, or care navigation and management at their workplace. These solutions save employers time, money, and serve as a benefit offering to help with employee retention and productivity. 

Onsite clinics or centers don’t have to be full-time investments. Many vendor partners, including TargetCare, are scalable and can provide services part-time, or can adapt to meet employee needs through telephonic and virtual care. 

2. Renewed focus on employee engagement.

When an employer implements a health program to serve as a benefit offering for their employees, they want to see high utilization and engagement, to make the largest impact. Trends for 2023 include finding new ways to engage employees in their onsite service offerings. 

For employers, this can look like wellness challenges, integrating user-friendly apps with tracking features, lunch & learns, or webinars focused on health-related topics. In addition, employers should focus on partnering with a vendor who focuses on recruiting an engaged, positive, and interactive provider while onsite.

3. Taking a whole-person approach to healthcare.

Workplace healthcare offerings will continue to take a whole-person approach to care, meaning they will focus beyond the employee’s physical health. This includes addressing mental, financial, and behavioral health through service offerings that focus on education, like partnerships or challenges.

A whole-person approach to care also refers to implementing a vendor partner that focuses on helping employees navigate their current employer-sponsored benefit offerings to better utilize the services offered. This means partnering with an onsite partner whose providers are equipped to educate employees on all the resources and benefits they have access to, including EAPs, telehealth, specialists, and more.

4. Use benefit offerings to address staffing shortages, retention and burnout.

In 2023, employers are continuing to find new ways to address burnout, retention, staffing shortages and cuts, and recruiting. Employers can tackle these workplace issues by providing their employees with an updated, health-focused benefit offering, like an onsite clinic or coaching program. 

Bringing healthcare to the workplace shows employees that their company is invested in their wellbeing. It also shows employees that their organization’s leaders are interested in building a company culture, which 88% of employees believe having is instrumental to the success of the company as a whole. 

5. Focus on health inequalities with social determinants of health.

Bringing healthcare to the workplace can serve as a great equalizer for companies looking to make their workplace more equitable in 2023. Providing coverage in the form of acute care, screenings, coaching, and chronic disease management at the workplace breaks down the barriers individuals face to get healthcare coverage. Onsite providers eliminate the need for time off requests or commuting to a doctor’s office.

In addition, vendor partners like TargetCare, focus on the social determinants of health in order to cater healthcare services to each individual. This focus, on the social, environmental, and financial impacts that affect one’s ability to get healthy both at and away from the workplace, makes care individualized and targeted. Bringing healthcare to the workplace gives every employee an equal opportunity at receiving healthcare treatment.

Throughout 2023, employers will continue to adapt their healthcare offerings to meet employees where they’re at, but overall trends see a rise of onsite and individualized care.